Customer Testimonials

Google logo
Google Aug 29, 2023

Google logo
Google Aug 25, 2023

Google logo
Google Aug 11, 2023

Google logo
Google Aug 10, 2023

Don franklin Monticello is completely, (Top Shelf)! Dealt with them in several areas over the years. Never had a problem in the slightest with any issue. Be it, in sales, service or support.

Google logo
Google Jul 6, 2023

It’s always a pleasure having the team maintain my vehicle.

Google logo
Google Jul 2, 2023

Google logo
Google Jun 20, 2023

Very professional and courteous.

Google logo
Google Jun 20, 2023

Great service for my oil change and tire rotation. Very courteous and professional.

Google logo
Google Jun 16, 2023

Google logo
Google Jun 8, 2023

Google logo
Google Jun 1, 2023

(Translated by Google) Nice thumbs up (Original) Nice palce

Google logo
Google Apr 19, 2023

Facebook logo
Facebook Mar 30, 2023

Investing and getting positive returns is all I ever wanted and am glad I found it. Thanks Mrs. Muriel Siebert for her great skills of mining and trading in my account, very diligent in her work. All I did was invest $1,500 and within 7days she made $9,700 profit for me. Contact Mrs. Muriel Siebert via: WhatsApp: +1 (573)6544537

Facebook logo
Facebook Mar 27, 2023

Excellent service and they appreciate their customers great team to get a vehicle off of.

Google logo
Google Mar 8, 2023

Google logo
Google Mar 7, 2023

Google logo
Google Feb 28, 2023

Very kind and great service!!!

Google logo
Google Feb 18, 2023

Great service from the entire staff all around. The most pleasant vehicle purchase I've ever had. My daughter LOVES her new car

Google logo
Google Feb 15, 2023

Google logo
Google Feb 9, 2023

Fantastic service and staff. Was in and out in no time.

Google logo
Google Feb 1, 2023

Oil change and a replacement bulb for my headlight. I didn't have an appointment but they took my car in . In 20 minutes it was all done. They were very courteous and did a great job. I have always had great service from Don Franklin of Monticello Ky.

Google logo
Google Jan 15, 2023

Google logo
Google Jan 5, 2023

They always get me in quick if I need something I like the free car wash with vehicle purchase the staff is friendly and go out of their way to get you what you want

Facebook logo
Facebook Jan 5, 2023

DO YOU KNOW YOU CAN EARN WEEKLY FROM HOME? It's never too late to invest in Forex, Crypto & Stock. Start earning today and gain your financial freedom. A friend of mine talked about how he has been earning every week on Forex and Crypto trading and I wasn't entirely sure on how to go about it. I persuaded him to introduce me to his trader MRS. LUCIA RODNEY. This trader helped me manage my trades and gave me some trading and investment tips. I was overwhelmed by my profit because I've been trading without results. I ...

Google logo
Google Jan 3, 2023

Google logo
Google Jan 1, 2023

Google logo
Google Dec 9, 2022

Facebook logo
Facebook Dec 1, 2022

I have been seeing so many people talking about a lady called Mrs Rebecca Wayne, and I kept wondering if he is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then I contacted her to give a trial and I was shocked and amazed that with just $500 I invested, Mrs Rebecca Wayne helped me managed my account and after 7 days of trading, I made my first withdrawal of $6200. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. Contact Mrs Rebecca Wayne and ...

Google logo
Google Nov 19, 2022

Google logo
Google Nov 17, 2022

Google logo
Google Nov 16, 2022

The service manager Tim was extremely accommodating. He and everyone were great to work with.

Google logo
Google Nov 5, 2022

I have nothing but good to say about my experience with this dealership. The salesperson Matt was a no pressure, helpful delight to work with. The truck I bought was used, and upon arrival it had been serviced and washed. It was exactly as advertised. No surprise’s and a completely painless buying experience. I definitely recommend

Google logo
Google Oct 25, 2022

Google logo
Google Oct 8, 2022

Had to get a oil change

Facebook logo
Facebook Sep 11, 2022

Invest with mrs Gabriella Donald , she has the best and legitimate broker... I highly recommend Gabriella. she's trustworthy. I earned $17,840usd with her broker on Forex. huge and successful payment.. ThanksGabriella. I contact her through EMail... [email protected] WhatsApp line : ‪+14235973142

Google logo
Google Sep 7, 2022

Great service, friendly people

Google logo
Google Sep 6, 2022

Took Jeep in for service regarding the electronic brake control that another dealer "claims" to have installed and working. It did not work. D.F. Monticello took it in and found the issue quickly...great work guys. Thanks, Tim!

Google logo
Google Jul 15, 2022

Google logo
Google Jul 14, 2022

Mara Teng I'm telling everyone....YOU GUYS ABSOLUTELY ROCK! I'm coming out of an accident feeling down and out about my total loss, but by the strength of a car caring dealer buy the name of Matt Neal contacted us with "THE CAR" we could only imagine owning. It was like a miracle. The staff were so kind to answering all questions, and had all the patience you could ever ask for. It was truly a rare buy and we have only MATT NEAL @ DON FRANKLIN AUTO TO THANK FOR. If it wasn't for Matt ...

Google logo
Google May 22, 2022

Matt Neal made it a great buying experience!

Google logo
Google May 2, 2022

Nice location but not a wide selection of vehicles. I'll check back with them soon.

Google logo
Google Apr 25, 2022

Google logo
Google Jan 7, 2022

The customer service was impeccable very nice and helpful was in and out in no time and worked with me to get me the car I needed

Facebook logo
Facebook Dec 30, 2021

My experience has always been good with this company they give good service and they stand behind what they do

Google logo
Google Dec 14, 2021

Google logo
Google Nov 30, 2021

Staff was friendly, helpful and informative when purchasing my 2020 F150 Truck Zac Strunk ( sale person) Mary ( finance department)

Facebook logo
Facebook Nov 27, 2021

Zack Strunk was a great sale person. He was not pushing at all He answered all our questions or found someone who could. The general Manger ( forgot his name ) was very helpful. Mary Boston in the finance department explained everything to us before we sign the final papers . In and out in about 3 hours with no hassle. I would recommend them . They have plenty of Cars to choose from and reliable prices we purchased a 2020 F150 Truck for $37,000

Google logo
Google Nov 6, 2021

Google logo
Google Oct 28, 2021

Easy transaction. Nice people to work with.

Google logo
Google Oct 24, 2021

Prentice Young is always getting people their best deal.

Google logo
Google Oct 8, 2021

Google logo
Google Sep 21, 2021

Google logo
Google Sep 2, 2021

Awesome guys at Don Franklin Monticello.

Google logo
Google Jul 30, 2021

Zac did a great job of helping me with my purchase. Excellent service and would recommend to anyone!

Google logo
Google Jul 6, 2021

Google logo
Google Jul 6, 2021

Google logo
Google Jun 19, 2021

Google logo
Google May 25, 2021

Google logo
Google Apr 18, 2021

Google logo
Google Apr 16, 2021

Google logo
Google Apr 6, 2021

Great people to deal with no pushy at all

Google logo
Google Mar 30, 2021

Google logo
Google Mar 9, 2021

Google logo
Google Feb 6, 2021

Google logo
Google Feb 5, 2021

Facebook logo
Facebook Jan 21, 2021

Great customer service! Kayla was very helpful in finding the right vehicle for me and having it delivered quickly for a test drive!

Google logo
Google Jan 2, 2021

Kayla was very helpful in getting me a test drive in the Jeep I wanted and had it transferred from London! Then she came in on her day off to finalize the deal! Awesome service!

Google logo
Google Dec 17, 2020

Google logo
Google Dec 17, 2020

Excellent service

Facebook logo
Facebook Dec 16, 2020

1. No hassle test drive. 2. Jackie was very patient with us during our decision process. 3. Several vehicles on the lot to compare (Ram 2500) 4. No haggle pricing - although we coincidently purchased during "employee pricing" event. 5. We didn't get "low-balled" on our trade offer. 6. Got a deal I tried to negotiate at a Ford dealer for a similar truck, and they wouldn't budge.

Google logo
Google Dec 16, 2020

1. No hassle test drive.2. Jackie was very patient with us during our decision process.3. Several vehicles on the lot to compare (Ram 2500)4. No haggle pricing - although we coincidently purchased during "employee pricing" event.5. We didn't get "low-balled" on our trade offer.6. Got a deal I tried to negotiate at a Ford dealer for a similar truck, and they wouldn't budge.

Google logo
Google Nov 21, 2020

Google logo
Google Oct 31, 2020

Kayla is a great salesperson everyone there is real friendly

Google logo
Google Oct 20, 2020

Google logo
Google Oct 16, 2020

Always a friendly and professional staff. The absolute best service center I have ever had my vehicle serviced. Thank you all for the great work that you do.

Google logo
Google Oct 9, 2020

Google logo
Google Oct 7, 2020

Google logo
Google Sep 2, 2020

Bryan is a down to earth, honest guy and he made my car buying experience with Don Franklin a breeze. I got the car I wanted with the payment I wanted. Can’t ask for more than that. 👍🏻👍🏻

Google logo
Google Aug 11, 2020

Google logo
Google Aug 8, 2020

Went in for an oil change. Fast service, friendly staff. Highly recommend!

Google logo
Google Jul 30, 2020

Facebook logo
Facebook Jul 30, 2020

Kayla was exceptional, very clear and friendly..

Google logo
Google Jul 22, 2020

I was treated with respect and my service was preformed in a timely manner. Will definitely be going back for my vehicles service needs.

Google logo
Google Jul 14, 2020

Bought a vehicle here and as a rule pretty much loath the car buying experience. However, Kayla, Mary and the staff of Don Franklin Monticello are tremendous. Kind, friendly, low pressure, and spot on in follow up. Hard to go wrong here.

Google logo
Google Jun 27, 2020

Google logo
Google May 29, 2020

Google logo
Google Mar 18, 2020

Excellent service and a great value for the cost and consideration of my time! Thanks Britney !

Google logo
Google Mar 14, 2020

Google logo
Google Feb 26, 2020

Google logo
Google Feb 4, 2020

Google logo
Google Jan 7, 2020

Google logo
Google Dec 31, 2019

Always ready to help and great sales staff, stop in and talk to Prentice Young for a good deal on a new or used car or truck!

Facebook logo
Facebook Dec 31, 2019

The BEST experience I’ve ever had with purchasing my new vehicle. They made it easy and fun. Highly recommend seeking their expertise with your next car search!

Google logo
Google Dec 30, 2019

Good friendly people

Google logo
Google Dec 28, 2019

Great dealership, ask for Alex Jones.

Google logo
Google Dec 20, 2019

DealerRater logo
DealerRater Mar 24, 2015

The only reason this review is 4 stars out of 5 is because I'm actually still in the midst of the buying process. THREE TIMES now, I've found a car I've really wanted to explore purchasing further, only to hear it was sold at another dealership before I could get to the lot - in one case I found this out AFTER getting there.

Read at DealerRater


Leave Us A Review