Customer Testimonials
Don franklin Monticello is completely, (Top Shelf)! Dealt with them in several areas over the years. Never had a problem in the slightest with any issue. Be it, in sales, service or support.
It’s always a pleasure having the team maintain my vehicle.
Very professional and courteous.
Great service for my oil change and tire rotation. Very courteous and professional.
(Translated by Google) Nice thumbs up (Original) Nice palce
Very kind and great service!!!
Great service from the entire staff all around. The most pleasant vehicle purchase I've ever had. My daughter LOVES her new car
Fantastic service and staff. Was in and out in no time.
Oil change and a replacement bulb for my headlight. I didn't have an appointment but they took my car in . In 20 minutes it was all done. They were very courteous and did a great job. I have always had great service from Don Franklin of Monticello Ky.
They always get me in quick if I need something I like the free car wash with vehicle purchase the staff is friendly and go out of their way to get you what you want
The service manager Tim was extremely accommodating. He and everyone were great to work with.
I have nothing but good to say about my experience with this dealership. The salesperson Matt was a no pressure, helpful delight to work with. The truck I bought was used, and upon arrival it had been serviced and washed. It was exactly as advertised. No surprise’s and a completely painless buying experience. I definitely recommend
Had to get a oil change
Great service, friendly people
Took Jeep in for service regarding the electronic brake control that another dealer "claims" to have installed and working. It did not work. D.F. Monticello took it in and found the issue quickly...great work guys. Thanks, Tim!
Mara Teng
I'm telling everyone....YOU GUYS ABSOLUTELY ROCK!
I'm coming out of an accident feeling down and out about my total loss, but by the strength of a car caring dealer buy the name of Matt Neal contacted us with "THE CAR" we could only imagine owning. It was like a miracle. The staff were so kind to answering all questions, and had all the patience you could ever ask for. It was truly a rare buy and we have only
MATT NEAL @ DON FRANKLIN AUTO TO THANK FOR. If it wasn't for Matt ... Read More Google - Jul 13, 2022
Matt Neal made it a great buying experience!
Nice location but not a wide selection of vehicles. I'll check back with them soon.
The customer service was impeccable very nice and helpful was in and out in no time and worked with me to get me the car I needed
Staff was friendly, helpful and informative when purchasing my 2020 F150 Truck Zac Strunk ( sale person) Mary ( finance department)
Easy transaction. Nice people to work with.
Prentice Young is always getting people their best deal.
Awesome guys at Don Franklin Monticello.
Zac did a great job of helping me with my purchase. Excellent service and would recommend to anyone!
Great people to deal with no pushy at all
Kayla was very helpful in getting me a test drive in the Jeep I wanted and had it transferred from London! Then she came in on her day off to finalize the deal! Awesome service!
Excellent service
1. No hassle test drive.2. Jackie was very patient with us during our decision process.3. Several vehicles on the lot to compare (Ram 2500)4. No haggle pricing - although we coincidently purchased during "employee pricing" event.5. We didn't get "low-balled" on our trade offer.6. Got a deal I tried to negotiate at a Ford dealer for a similar truck, and they wouldn't budge.
Kayla is a great salesperson everyone there is real friendly
Always a friendly and professional staff. The absolute best service center I have ever had my vehicle serviced. Thank you all for the great work that you do.
Bryan is a down to earth, honest guy and he made my car buying experience with Don Franklin a breeze. I got the car I wanted with the payment I wanted. Can’t ask for more than that. 👍🏻👍🏻
Went in for an oil change. Fast service, friendly staff. Highly recommend!
I was treated with respect and my service was preformed in a timely manner. Will definitely be going back for my vehicles service needs.
Bought a vehicle here and as a rule pretty much loath the car buying experience. However, Kayla, Mary and the staff of Don Franklin Monticello are tremendous. Kind, friendly, low pressure, and spot on in follow up. Hard to go wrong here.
Excellent service and a great value for the cost and consideration of my time! Thanks Britney !
Always ready to help and great sales staff, stop in and talk to Prentice Young for a good deal on a new or used car or truck!
Good friendly people
Great dealership, ask for Alex Jones.
Service was great, and no pressure from the sale team, they were really helpful with me and my husband, definitely anybody look for a car needs to check them out.
You can buy any car here
Very cordial, speedy service
I came to the dealership to look at a Jeep Wrangler that I saw on autotrader. I was met by a salesman named Brandon Hutton. Mr. Hutton made this whole experience so much easier and actually an enjoyable experience. I will use Brandon anytime I have to buy a car again. Post My Review on Google
Expensive
This plc will help you by The car you ant